FAQ
FAQS
HOW SHOULD I CLEAN MY JEWELRY?
You can clean any polymer clay pieces with a damp cloth. Avoid harsh cleaning products and abrasive scrubbing on all clay components. Brass naturally tarnishes when exposed to oxygen. You can polish it with brass cleaner; however, do not apply the cleaner to any clay pieces. Storing your jewelry in a dry environment will minimize tarnishing.
ARE YOUR EARRINGS HYPOALLERGENIC?
All earring posts used are hypoallergenic. some components of specific styles do contain stainless steel and brass which can be an irritant to those with sensitive skin. Spooky Mama is not responsible for any skin reactions caused by these posts or any pieces.
CAN I SHOWER AND/OR BATHE IN MY JEWELRY?
We do not recommend any activity that will get your jewelry overly damp and wet as it will compromise the strength and finish of the clay.
DO YOU ACCEPT CUSTOM ORDERS?
I do accept custom orders. Pricing is subject to materials used and the quantity you are purchasing. E-mail me at thespookymama@gmail.com with your ideas.
MY JEWELRY ARRIVED AND IT LOOKS SLIGHTLY DIFFERENT FROM THE STOCK PHOTO. WHY?
Every piece of jewelry is handmade, meaning each and every one is unique! Minor imperfections and variances in textures and patterns should be expected; no two pieces are the same. Colors and shades often vary based on the type of screen and/or device you are viewing. In order to most accurately depict our products, our stock photos are taken in a natural light environment and no filters are used.